Oracle Cloud Infrastructure (OCI) offers Multi-Factor Authentication (MFA) to enhance account security. However, there may be situations where you need to reset MFA — such as during device lost, access handover etc.
In this blog post, we’ll walk you through the safe and recommended ways to reset MFA in OCI
🔐 What is MFA in OCI?
Multi-Factor Authentication adds an extra layer of security by requiring users to enter a code from an authenticator app or SMS in addition to their password. This helps protect accounts from unauthorized access.
However, resetting it may be necessary if:
-
A user lost access to their device
-
Admins are resetting access for new ownership
🔄 Reset MFA
- Sign in to the OCI Console as a user with Administrator privileges.
- Go to Navigation Menu → Identity & Security → Domains
- Go to Domain in which user is created and then navigate to Users Section and then click on the Username for which you want to reset the MFA
- Under User Details, click "Reset factors".
- Confirm the action by pressing Reset factors button . This removes the MFA association for the user.
📝 Note: The next time the user logs in, they will be prompted to set up MFA again
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