How to customize Workflow Notification Template in Oracle Fusion (Invoice Account Coding Example)?

In Oracle Fusion there are two types of workflow notifications that are automatically sent, as part of certain business flows for review or approval. For example, when a user submits an expense report, the approvers receive an email containing the approval request. 

• Email Notification- that a user gets over an email.
• In-App Notification- that a user gets by:

• Clicking the Notifications icon in the global header and opening a notification

• Going to the Worklist: Notifications and Approvals work area and opening a notification

• Clicking the In-App Notification link at the end of an email notification

You can configure only the email notifications for the below products:

You can configure both the email and in-app notifications for these workflow tasks:

To know how to trigger the Invoice Account Coding Notification click here

Now, we know BIP Report for Invoice Account Coding Notifications is Invoice Account Coding Email Notification. We will follow the below steps

• By default, all the standard reports are available in this xmlpserver location and we should customize the standard location from this location only.
• Open the BIP Report xmlpserver URL i.e. https://cloudapplicationurl.com/xmlpserver
• Go to /Shared Folders/Financials/Workflow Notifications/Payables/Invoices and this will list all the workflow notification templates

• Click on the More option of the template and select Customize

• When you click Customize, the same catalog structure would be created in the Custom folder. Click on the Edit button to edit the template.

• Now, click on the Edit button, and the .rtf template will be downloaded. You can then make the changes in that .rtf template and upload it back. This will change the Notification Template.

• Now you can trigger the notification again and see the changes. Click here to see how to trigger Invoice Account Coding Notification.

Note: Configurable workflow notifications refresh every 24 hours for better performance. To know how to change this refresh time Click here 

Source: https://docs.oracle.com